Complimentary U.S. shipping · No minimum order5–8 business days · 30-day returns

Strand Forge

FAQ

Helpful answers, all in one place.

Where do you deliver?

We deliver within the United States. Standard U.S. shipping is free, with no minimum order amount.

When should I expect my order?

Estimated delivery is 5–8 business days. See our Shipping Policy for delivery details and how to contact us about an order.

Can I return an item?

You can request a return within 30 days after delivery. Contact us before returning an item so we can provide the correct instructions. See the Return & Refund Policy for the full conditions.

How do I choose the right option?

Check the product photographs, dimensions, materials and available options. Choose your color, size or specification before adding the item to your cart. If you are unsure, ask our team before ordering.

How can I contact you?

Use the email address or telephone listed in our footer and on the Contact Us page. Include the product name or order number when you need help.